FAQs

How much does it cost ?

Each conference call participant, including the chairperson, pays just 4.3p per minute +VAT for the entire call - that’s it.

So the same one-hour call to an 0844 number using E Box would cost the chairperson, as well as the other conference call participants, a grand total of just £2.58 each.

Cost of calls from a mobile phone may vary depending on the network provider. Please contact the appropriate network provider for a confirmed price

What is the Service availability ?

You can hold a telephone conference whenever you like - 24x7x365.

International Calls ?

Yes, we offer local access numbers in 15 countries worldwide and many of these numbers can also be dialled internationally for when you're located in countries without a local access number.

Is the platform secure ?

Yes, every participant entering the conference is announced, ensuring you will know exactly who is on your conference call. You have the ability to lock the conference room and even do a head count or roll call of the participants

#=SkipIntro:
Skips name recording and PIN playback when joining the call to make the process faster
#6=Mute:
By pressing #6, an individual can mute and un-mute his/her handset
#1=HeadCount:
Allows you to review the number of people on the conference call
#2=RollCall:
This is a replay of all names recorded when people arrived on the conference call. All participants will hear the number of people and the roll call.
#3=Lock:
Allows you to lock and unlock a conference call
#8=Record:
Allows you to record a conference. To start the recording, press #8. (You will be asked to confirm this by pressing 1). To stop and save the recording, press #8 again and confirm or just hang up the phone.
##=MuteAll:
Enables the Chairperson to mute/un-mute all their participants
#7=PrivateRollCall:
Allows the Chairperson to hear who is on the call without participants hearing
#9=PrivateHeadCount:
Allows the Chairperson to hear how many people are on the call without the participants hearing